No confirmation

Questions and bug reports for current release of CKForms

No confirmation

Postby charles » Wed Feb 17, 2010 11:54 pm

I have tried everything that I can think of so that the form submitter receives a confirmation message. I do receive the form, and the submitters email is in the From field, but still no confirmation.
I have attached a screen image of my e-mail settings. Can someone help me?
Image3.jpg
Image3.jpg (50.74 KiB) Viewed 1027 times
charles
 
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Re: No confirmation

Postby rcatalano » Thu Feb 18, 2010 3:40 am

You need an "email" field somewhere in your form. Hover over the "Email receipt" help icon in the form setup (in your screenshot) and it will tell you what to do.
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Re: No confirmation

Postby charles » Thu Feb 18, 2010 4:07 am

It is! Or at least I assume that is why the email address apears in the From field. Or am I missimg something here?
charles
 
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Re: No confirmation

Postby charles » Thu Feb 18, 2010 4:11 am

Take a look:
http://www.bridezillamania.com/index.ph ... gistration
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Re: No confirmation

Postby rcatalano » Thu Feb 18, 2010 1:21 pm

You might need to add a qualified name in the "Mail FROM" field on your screenshot. Something like: Mail FROM:

I'm using this function and the information in your screenshot is similar to mine, except for that.
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Re: No confirmation

Postby charles » Thu Feb 18, 2010 1:35 pm

Well I sure appreciate the thought, but still no confirmation!!

I think I must have done something very bad in a past life, or something.
charles
 
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Re: No confirmation

Postby charles » Thu Feb 18, 2010 4:40 pm

Okay, I totally removed CK Forms and then reinstalled it, and still NO CONFIRMATION.

Someone PLEASE HELP!!!
charles
 
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Re: No confirmation

Postby rcatalano » Fri Feb 19, 2010 3:24 am

charles wrote:I do receive the form, and the submitters email is in the From field, but still no confirmation.

When you say "I do receive the form" do you mean you're receiving an email sent to "[email protected]"?
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Re: No confirmation

Postby charles » Fri Feb 19, 2010 3:36 am

Yes, with a cc to myself at .
charles
 
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Re: No confirmation

Postby rcatalano » Fri Feb 19, 2010 1:36 pm

I may have missed this but...how do you know confirmations are not being sent and/or received?
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