After testing the form homepage went blank!

Questions and bug reports for current release of CKForms

Re: After testing the form homepage went blank!

Postby pedrino » Tue Sep 22, 2009 6:17 pm

Hi,

Normally, CKForms is a component completely independant of Joomla core (it has its own table in the database). Then if something wrong in CKForms, CKForms doesn't work but Joomla yes.
There is about 10000 CKForms installations without this kind of problem and it's very difficult to me to debug the problem without an access to the joomla installation but I will do my best effort !!!

But before uninstalling or reinstalling something don't forget to backup the joomla installation and database.

Did you try to restart the web server - php server (ask to your host provider).
After uninstalling the component and restart, there is some others messages in the log files ?

Regards

Pierre
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Re: After testing the form homepage went blank!

Postby Demisteriman » Tue Sep 22, 2009 8:46 pm

Hi. The host admin is not available till next week so I can't really do server restart. But I could give you the access details to the joomla installation if you don't mind.

Do you need access to Plesk CP as well?
Last edited by Demisteriman on Tue Sep 22, 2009 9:03 pm, edited 1 time in total.
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Re: After testing the form homepage went blank!

Postby pedrino » Tue Sep 22, 2009 8:54 pm

Sorry,

I cannot access with your code. I prefer you send me by private e-mail to avoid that everybody see your code.

Pierre
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